What does SDR labelling mean for consumers?
Like much of the industry, TWC’s start to 2023 has been dominated by Consumer Duty-related projects. Amongst all of that noise, however, we haven’t forgotten that there are other regulatory initiatives underway. The FCA’s latest consultation on the UK version of the Sustainable Disclosure Regime (sustainable labels for financial products) closed towards the end of […]
Prioritisation and proportionality for Consumer Duty
As firms started the year grappling with internal action plans aimed at meeting the impending Consumer Duty deadlines, we held a webinar that provided insight on The Investment Association’s thinking and talked about some of the practical challenges firms face – including the thorny issue of Consumer Understanding, which runs through every aspect of the […]
Consumer Duty, culture and complacency
Our Head of Investor Insight and Governance, Dawn, recently joined a panel discussion on the challenges facing firms as they tackle their Consumer Duty implementation plans, now that they have been approved by the relevant board. Culture, customers, demonstrating compliance and the danger of complacency all emerged as prominent themes. Joined by John Liver from […]
Understanding investors’ caution around ‘Khaki Finance’
As delegates sit down to the second week of climate talks in Egypt for COP27, money was on the mind and lips of many world leaders last week. Reparations, loss and damage took precedence in negotiations last week, over how the world limits the decline of habitats and the environment. Albeit, they’re not talking about […]
How insight can move the dial with investors
Sometimes, having the time, budget and patience to allow insight to really bed into an organisation can seem out of reach. The results may seem intangible and the timelines inflexible. At The Wisdom Council, we know that putting the customer at the heart of decision making can make a real difference, and luckily, we’ve been […]
Is the cost of living crisis affecting consumers’ investment behaviour?
With inflation expected to exceed 11% later this year and more interest rate rises on the cards, the cost-of-living crisis is beginning to bite. Naturally, the price hikes are affecting different people in different ways. We asked our proprietary community, The Wise Society, what, if any, changes they had made recently to their saving and […]
Checking the pulse of end investors on proposed sustainable labels
On Tuesday we showcased our latest research, undertaken in association with the IA, which asked consumers and advisors for their take on sustainability and tested responses to the FCA’s proposed fund labelling. It’s clear that a simple labelling system would be welcomed – similar to those used with food and energy – but can the FCA […]
Investing goes digital
How big a challenge is digital to traditional investment? Digital transformation can do many things for the financial services sector – will it revolutionise the way funds are managed or create more regulatory headaches? The digitisation of finance has been progressing for decades, sometimes at pace and sometimes at a slow plod compared to other […]
Can crypto provide a blueprint for making finance fun?
Twitter has announced investing as one of the biggest-trending topics on the platform in the past two years. Tweets about finance were up 78% year-on-year with Crypto, Decentralised Finance and NFTs driving this conversation volume. We look at what financial services providers can learn from the viral discussion, even if the products on offer aren’t […]
Will board reporting be the nudge the industry needs?
This month the FCA announced that it will require all listed firms to report the diversity make up of their boards. Not only that, but it insists that 40% of board roles should be represented by women, that non-white ethnic minorities have representation, and that at least one senior board position should be filled by […]