This privacy notice explains how and why we collect and use the personal information provided through the www.thewisdoncouncil.com website (“the Site”), including any data you may provide through the Site when you sign up to our newsletter or purchase a product or service or when you participate in research outside of the Site at our invitation.
The Wisdom Council is a trading name of Wisdom Global Limited a company registered in England under company number 08589400 whose registered office is Cannon Green, 27 Bush Lane, London EC4R 0AA. The Wisdom Council is the controller and responsible for your personal data (referred to as “The Wisdom Council”, “we”, “us, “our” in this privacy policy).
Your information is very important to us and we look after your information carefully in line with the latest data protection and privacy laws.
Please do read this privacy notice and our cookie notice, so you know what we are doing with your information. By accessing and using the Site, purchasing products or services or by participating in research at our invitation, you are agreeing to the terms of this privacy notice and to our cookie notice. We may update this privacy notice and our cookie notice from time to time and we’ll post any changes on our Site.
This privacy notice was last updated on 01.07.22.
The information we collect about you depends on how you’re using the Site, but we will only collect your personal information where necessary. Personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
The following is a list of the types of personal information we may collect, use, store and transfer:
We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal information but is not considered personal information in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We collect identifiable data, profile data and marketing and communications data through direct interactions with you on our Site. This includes when you enter your details in the contact box, when you sign up for marketing communications, when you purchase products or services or if you register an account.
We also use cookies and/or other tools which gather information automatically to store and sometimes usage track information about you. For more details about what cookies are, the cookies we use and how to disable them, please see our Cookies Notice.
We use technical data from analytics providers such as Google based outside the UK.
We use research data when you engage with research outside of the Site at our invitation.
We will keep your personal information for only as long as reasonably necessary. The length of this retention period depends on the purpose for which the information was obtained and its nature. For example:
We may need to keep some personal information about you so that we can deal with any complaints you might make about the Site or our products or services.
If you ask us to stop sending you emails in connection the Site, we need to retain enough information about you to enable us to ensure we stop including you in any communications.
We may need to keep personal information so that we can defend possible future legal claims.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you. You have the right to withdraw consent to marketing at any time by contacting us.
We may use your information in a variety of ways. We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase.
All electronic forms that request financial data will use the Secure Sockets Layer (SSL) protocol to encrypt the data between your browser and our servers.
If you use a credit card to purchase something online your debit/credit card details are transferred securely to our payment card providers Stripe who comply with the payment card industry data security standard (PCI-DSS) published by the PCI Security Standards Council. We do not store any payment card information.
We cannot guarantee the security of your home computer or any information sent over the internet or any publicly accessible communications network and using any online communications services are at the user’s own risk.
We may share your personal data with the parties set out below for the purposes set out in the table above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may also create research reports for third parties to use for their business purposes containing anonymised results of any research you contribute to.
Any personal information you supply will be treated in accordance with applicable data protection laws including the Data Protection Act 2019, General Data Protection Regulation as it applies to the UK and any other applicable or superseding legislation. We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK. These include:
Also see ‘Access, correction and updates to your information’ section below.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
This privacy notice doesn’t cover companies, services or applications that we don’t own or control, or people that we don’t employ or manage. This includes third party websites or applications/widgets (e.g. from social media platforms such as Facebook or Twitter) that we may link to or offer via our Site.
Also, it doesn’t cover certain pages and services provided via our Site that are hosted, managed and operated by other parties. These third parties, applications and services are independent of us and are responsible for all aspects of their relationship with you and any use you may make of them. They have their own privacy notices and/or terms and conditions of use, which we recommend you read before using.
In general, we will only process your data in the UK and/or the European Economic Area. The European Economic Area has been deemed to provide an adequate level of protection for personal data.
If we do engage a new supplier located, or with servers that are located, outside the UK and/or the European Economic Area in the future then we will take all steps reasonably necessary to ensure your information is treated securely and in accordance with this privacy notice.
You have the right to access your personal information and to correct it. Please make sure that you update your details as soon as possible with all relevant changes.
Please contact us if you have any questions about our privacy policy or information we hold about you or would like to alter your preferences for marketing contact:
By email:
contactus@thewisdomcouncil.com
Or
By post:
The Wisdom Council
Cannon Green
27 Bush Lane
London
EC4R 0AA
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register your account with the Site | (a) Identity (b) Contact | Performance of a contract with you |
To process and deliver products and services ordered by you including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us | (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include responding to your request for contact | (a) Identity (b) Contact (c) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Usage | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation |
To deliver relevant content and marketing communications to you and measure or understand the effectiveness of the advertising we serve to you | (a) Identity (b) Contact (c) Usage (d) Marketing and Communications | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity (b) Contact (c) Usage (d) Marketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business) |
To analyse research | (a) Research | Necessary for our legitimate interests (to run a company specialising in research activities). |
To take payment for our insight reports | (a) Financial data (b) Identity (c) Contact | Performance of a contract with you |
We believe that the finance industry can play a significant role in addressing today’s social and environmental challenges. Working collaboratively across the industry, we play our part in the transition to a more sustainable future.
Proud to be a carbon-neutral company
Delivering impact against the following UN SDGs
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