About us
We are the Wisdom Council – we deliver consumer insight to the financial services sector.
Established in 2013, we work right across the financial services value chain, embedding the voice of your customer, whether that’s an end consumer, IFA or an institutional investor.
We believe everyone should have the opportunity to a secure financial future and strive towards a financial services sector that works for all.
The work we do drives towards a sustainable finance industry, in which previously underserved customers understand how long-term savings and investments can help them.
Putting customers at the heart of what you do
For more than a decade, we have been industry pioneers in putting customers at the heart of decision making, driving improved governance and commercial impact. Our proprietary research has been a catalyst for targeting hard-to-reach audiences with financial products they know little or nothing about.
Our own research community, The Wise Society, is a 1,500-member strong forum. We panel the community on a weekly basis, taking their pulse on the latest issues facing consumers. As well as our communities we’re constantly finding new approaches and technologies to add to our understanding of human behaviour.

Bringing the industry together
Collaboration is at the core of all we do – bringing the industry together to learn from each other; providing thought leadership through our participation on industry boards, gender networks and judging panels. We are trusted by the FCA and the Investment Association to bring the voice of the customer to the decision-making table. Cross industry collaboration is key in the way we engage the industry’s consumers – be that institutional investors or retail customers.
Meet our team

Bruce Weatherill
Chair
Bruce is a globally-recognised guru of the Wealth Management industry. A former global leader of PwC’s Private Banking and…

Anna Lane
CEO
Anna Lane is founder and CEO of The Wisdom Council and plays a pivotal role in fostering fairness and accessibility within financial services…

Alison Malton
Director
Alison brings more than 20 years’ practical experience in wealth management working for leading players across the industry …

Dawn Hyams
Head of Investor Governance
Dawn is a senior consultant to The Wisdom Council and leads our work on investor and fund governance – challenging the industry to ‘think customer…
