10 points for the FCA to ponder on consumer duty
August 27, 2021
Reading the FCA’s Business Plan 2021/22 published in mid-July makes
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We remind the industry that at the end of every investment product is a consumer and their life savings. We use a powerful combination of innovative research techniques and traditional qualitative methods to bring their attitudes and behaviours to life.
Truly understanding what makes consumers tick allows us to help our clients shape solutions that engage consumers and deliver sustainable, commercial success.
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We understand consumers across all walks of life. You name them, we know what makes them tick – life stage, gender, wealth, financial sophistication.
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We believe that the finance industry can play a significant role in addressing today’s social and environmental challenges. Working collaboratively across the industry, we play our part in the transition to a more sustainable future.
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We believe that the finance industry can play a significant role in addressing today’s social and environmental challenges. Working collaboratively across the industry, we play our part in the transition to a more sustainable future.
